Privacy Policy

At BOSCO - Best Online Spanish Courses, we are dedicated to safeguarding the privacy of our customers and website users. This privacy policy details the types of personal information we collect, how we utilize it, and the measures we take to ensure its protection.

For any inquiries, reach out to us at [email protected]

Mobile phone number and WhatsApp: +4917631046411

This Privacy Policy establishes the terms under which BOSCO - Best Online Spanish Courses uses and protects the information provided by its users, students, and partners when using this website and other educational content.

This company is committed to the security of the personal data of our visitors.

When we request that you fill in fields with personal information that will identify you, we do so to ensure that it will only be used in accordance with our mission and vision as the leading platform for learning Spanish online, which not only teaches the language but also fosters a deep appreciation for Latin American and Spanish cultures.

Information Collected

Our website may collect personal information such as name, email address, phone number, and demographic information. Specific information may also be required to process an order or billing.  

See the list below for more information about what Personal Information we collect and why.

1) Device information:

  • Examples of Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.

  • Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.

  • Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.

  • Disclosure for a business purpose: shared with our processors Google and Meta.

2) Order information:

  • Examples of Personal Information collected: name, billing address, payment information, email address, and phone number.

  • Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

  • Source of collection: collected from you.

  • Disclosure for a business purpose: shared with our processor Thinkific, Mail Boxes.

3) Customer support information

  • Examples of Personal Information collected: name, billing address, shipping address, payment information, email address, and phone number.

  • Purpose of collection: to provide customer support.

  • Source of collection: collected from you.

  • Disclosure for a business purpose: none

Minors

We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address below to request deletion.

Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example: We use Thinkific to power our online platform.

We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

Behavioural Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example: We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://policies.google.com/privacy?hl=en. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners, and in some cases through the use of cookies or other similar technologies (which you may consent to, depending on your location).

For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:

you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

Use of Information Collected

We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, and fulfillment of your order, and keeping you up to date on new products, services, and offers.

Periodic emails may be sent through our site with valuable content, special offers, new products, and other advertising information that we consider relevant to your personal and professional development. This will be sent to the email address you have provided and can be modified or canceled at any time if you wish.

Lawful basis

Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information under the following lawful bases:

  • Your consent

  • The performance of the contract between you and the Site

  • Compliance with our legal obligations

  • For our legitimate interests, which do not override your fundamental rights and freedoms.

Retention

When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information.

For more information on your right of erasure, please see the ‘Your rights’ section below.

Automatic decision-making

If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (which includes profiling), when that decision-making has a legal effect on you or otherwise significantly affects you.

We do not engage in fully automated decision-making that has a legal or otherwise significant effect using customer data.

Our processor Thinkific uses limited automated decision-making to prevent fraud that does not have a legal or otherwise significant effect on you.

Services that include elements of automated decision-making include:

  • Temporary denylist of IP addresses associated with repeated failed transactions. This denylist persists for a small number of hours.

  • Temporary denylist of credit cards associated with denylisted IP addresses. This denylist persists for a small number of days. 

Your GDPR Rights

If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below.

Your Personal Information will be initially processed in Germany and then will be transferred outside of Europe for storage and further processing, including to Canada and the United States.

Contact Methods

Our main contact methods, with the due consent of our clients, students, and other users of BOSCO - Best Online Spanish Courses, are email, WhatsApp, Zoom, LinkedIn, Facebook, Instagram, TikTok, YouTube, and phone lines.  

In most cases, it is the users, clients, and partners who decide to follow the content of BOSCO - Best Online Spanish Courses, under the privacy settings they have established on their social networks.  

Cookies

A cookie is a file that is sent to request permission to be stored on your computer. By accepting this file, it is created, and the cookie serves to have information regarding web traffic and also facilitates future visits to a recurring website.  

Another function of cookies is that they allow websites to recognize you individually and therefore provide you with personalized service. Our website uses cookies to identify the pages that are visited and their frequency. This information is used only for statistical analysis and then the information is permanently deleted.  

The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted.

Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device. You can control and manage cookies in various ways. You can delete cookies at any time from your computer. You can also change your computer settings to decline cookies. If cookies are declined, some of our services may not be available due to configuration issues.  

Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible. Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as www.allaboutcookies.org.

Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners.

To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioural Advertising” section above.

Control of Your Personal Information

At any time, you can restrict the collection or use of your personal information provided to our website. Each time you fill out a form, such as a user registration, you can check or uncheck the option to receive information by email.   This company will not sell, assign, or distribute the personal information collected without your consent unless required by a judge with a court order.  

Disclaimer

All the content you choose for your personal growth and development is taken freely, depending on your interests and goals, and can only have effective and noticeable results to the extent that you put into practice the knowledge learned with BOSCO - Best Online Spanish Courses.   What BOSCO - Best Online Spanish Courses shares is valuable and definitive, depending on the commitment each person has to this content and how they develop it in their life.

Each process and each person are different and move at different speeds. For this reason, BOSCO - Best Online Spanish Courses does not commit to the expectations and results of those who decide to access a course because the final responsibility for the content to have a decisive result undoubtedly depends on each person.

Do not track

Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

Changes

This Privacy Policy may change over time or be updated in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons, so we recommend that you periodically visit this section to confirm if you agree with any changes.

BOSCO - Best Online Spanish Courses reserves the right to change the terms of this Privacy Policy at any time.

Contact

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at [email protected] or by mail using the details provided below:

Raul Daniel Medina Moncada

Pappelweg 27

67346

Speyer

Mobile phone number and WhatsApp: +4917631046411

Last updated: 18/05/2024

If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority.

You can contact your local data protection authority, or our supervisory authority here: Der Landesbeauftragte für den Datenschutz und die Informationsfreiheit in Rheinland Pfalzhttps://www.datenschutz.rlp.de/de/themenfelder-themen/datenschutzkontrolle/

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Privacy Policy